01Agent assist platformTaking founding customers
Playbook
A second screen that helps UK contact centre agents answer faster and stay well.
Find out more →PlaybookAssistSaleCallback
Agent
cooling-off period for a mid-term cancellation?
Playbook
Checking your knowledge
Customers have a 14-day cooling-off window from the start date.
Within it, confirm the date and process a full refund.
Agent
Policy sale — Personal Injury (£420/yr)
Sale logged
Level 6Level 7+60 XP
Callbacks this week
Reminder 14:15MonTueTodayThuFri
10:00D. Moss
12:30R. HaleL. Grant
14:30K. AhmedJ. Patel
You have a callback in 15 minsK. Ahmed · Today 14:30
From your own knowledgeBrowser tab · zero integration
Outcome loggedXP and level-ups
Callback calendarReminded when it is due
- Agent-first. Coaching, not surveillance.
- A browser tab. Nothing to integrate.
- Consumer Duty evidence built in.